Before you register at poker-stars.it.com, take five minutes to read this guide — it could save you time and money. This practical walkthrough covers account setup, bonus calculations, banking, security, and support, with real numbers you can verify yourself.
Before You Start
- Check your local gambling laws — Pokerstars casino operates under licenses that may not cover your jurisdiction, so confirm online gambling is legal where you live.
- Verify your age: you must be at least 18 years old, or the legal gambling age in your country, whichever is higher.
- Set a budget before you play — decide how much you can afford to lose and stick to it.
- Understand the bonus terms: wagering requirements, game weightings, and time limits affect your real chances.
- Know the withdrawal policy: some payment methods have minimum and maximum limits, and verification is mandatory.
- Keep your documents ready: a government ID, proof of address, and the payment method you plan to use.
Account Setup
- Go to the Pokerstars casino website and click the ‘Register’ button. The site is a progressive web app (PWA), so you can also open it from your mobile browser and add it to your home screen.
- Fill in the registration form: choose a username, a strong password, and enter your personal details exactly as they appear on your ID.
- Select your currency and preferred language. Remember that your currency choice affects deposit limits and bonus calculations.
- Verify your email and phone number — the casino will send you one-time codes to confirm each.
- Complete the KYC process before your first deposit: upload a clear photo of your ID, a utility bill or bank statement, and a selfie for identity verification. This can take up to 48 hours.
- Log in and head to the cashier. Choose a deposit method, enter the amount, and finalize the transaction.
Calculating Your Bonus
Let’s say you claim a 100% deposit bonus up to €200. If you deposit €100, you get €100 in bonus funds, so your total balance becomes €200 (€100 real + €100 bonus). The wagering requirement is typically 35x the bonus amount, not the deposit plus bonus. So you need to wager 35 × €100 = €3,500 before you can withdraw any winnings from that bonus.
Here’s the formula: Total wagering requirement = Bonus amount × Wagering multiplier.
Example: Bonus = €100, multiplier = 35x, so €100 × 35 = €3,500.
Now, if the game you play contributes only 20% to the wagering requirement, then each €1 you bet counts as €0.20. To meet the €3,500 requirement, you’d need to bet a nominal amount of €17,500 (because €3,500 ÷ 0.20 = €17,500). This is why you should check the game weighting table before you start playing slots, table games, or live dealer games.
To estimate your real cost, factor in the house edge. On a slot with a 96% RTP, the house edge is 4%. If you wager €17,500 nominal, your expected loss is 0.04 × €17,500 = €700. That’s more than your deposit and bonus combined, so consider whether the bonus is worth it. In contrast, if a video poker game contributes 100% and has a 99% RTP, your expected loss is only 1% of €3,500 = €35, making it a much better deal.
Important: Always read the full bonus terms to see which games count fully, which count partially, and what the maximum bet per spin is. Exceeding the max bet can void your bonus.
Banking & Payments
Pokerstars casino offers a variety of payment methods, but the availability depends on your location. Common options include credit and debit cards, e-wallets like Skrill and Neteller, bank transfers, and prepaid cards. Deposits are usually instant, while withdrawals take longer.
Here’s a typical breakdown:
| Payment Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Credit/Debit Card | Instant | 2–5 business days | Usually none |
| E-wallet (Skrill, Neteller) | Instant | Under 24 hours | May apply |
| Bank Transfer | 1–3 business days | 3–7 business days | May apply |
| Prepaid Cards | Instant | Not available | N/A |
To withdraw, go to the cashier, select your method, and enter the amount. You must withdraw to the same method you used for deposit, if possible. Not all games contribute equally to clearing bonuses, so check the game weighting before wagering.
Security
Pokerstars casino uses SSL encryption to protect your data, meaning your personal and financial information is transmitted securely. You should enable two-factor authentication (2FA) for your account to add an extra layer of protection.
Here are some steps to keep your account safe:
- Use a unique password that you don’t reuse on other sites.
- Never share your login credentials with anyone.
- Be wary of phishing emails or calls that ask for your password or PIN.
- Log in only from trusted devices and networks.
Note: If you’re playing from a jurisdiction with a Curacao license, your winnings may be subject to local income tax. Unlike MGA or local licenses, Curacao doesn’t have a tax treaty with many countries, so you should consult a tax advisor to understand your obligations.
Support Guide
When you need help, start with the FAQ section — it covers most common issues. For anything else, use the live chat, which is typically available 24/7. You can also email support, but response times may be longer.
- Forgot your password? Click ‘Forgot Password’ on the login page, enter your email, and you’ll receive a reset link. Create a new strong password and log in.
- Verification rejected? Resubmit your documents with clear, high-resolution photos. Ensure the name on the document matches your account exactly. If the issue persists, contact support.
- Bonus not credited? Wait 10 minutes, then check your account. If it’s still missing, contact live chat with your deposit date and reference number.
- Withdrawal pending for days? Check your email for any requests. If your account is verified and the withdrawal is still pending after the maximum time, escalate via live chat.
- Game not loading? Try clearing your browser cache or using a different browser. If it’s a PWA issue, reinstall the app from your browser menu.
Players Ask
What is the minimum deposit at Pokerstars casino?
The minimum deposit varies by payment method, but it’s typically around €10. Check the cashier for your chosen method.
How long do withdrawals take?
E-wallet withdrawals are the fastest, often processed within 24 hours, while bank transfers can take up to 7 business days.
Can I play on my mobile?
Yes, the casino is a progressive web app (PWA) — you can access it from your mobile browser and add it to your home screen for a native-like experience.
Are there any fees for deposits?
Most deposit methods are free, but some e-wallets may charge a small fee, so check the payment Policy.
How do I know if a game qualifies for the bonus?
Check the bonus terms and conditions — they list which games contribute and by what percentage. Slot machines usually contribute 100%, but table games may contribute less.
What happens if I self-exclude?
Self-exclusion immediately blocks your account for a period you choose. You cannot reverse it, and your account will be closed at the end of the term.
Is it safe to deposit with a credit card?
Yes, all transactions are encrypted, and the casino is licensed. However, you should always use a secure internet connection.
Can I set a deposit limit?
Yes, you can set daily, weekly, or monthly deposit limits in your responsible gambling settings.
Extra Tips
Responsible gambling tools are essential. Set a deposit limit to control your spending, a session limit to cap your playtime, and a loss limit to stop yourself from chasing losses. If you feel you need a break, self-exclusion is always available — you can choose a temporary period or a permanent ban. You can also use reality checks, which pop up every 15, 30, or 60 minutes to remind you of how long you’ve been playing. Always gamble responsibly and only with money you can afford to lose.
This guide has covered the essentials, but the smartest players continuously educate themselves. Use the tools, understand the math, and never wager more than you’re willing to lose. Good luck, and may your decisions be wise.